V16 was a very clean release as is V17.    The reason many are having difficulties with V16 and V17 is because in order for Medisoft to prepare for the ANSI 5010 they needed to revamp the PINS fields along with many others such as the Diagnoses, Transaction Entry and Claims Management.

V16 started off the changes with changing the PINS and claim forms. Once installing V16, the user can go to Help in Medisoft and it defaults to "What's new in this version" along with complete information on what needs to be changed within Medisoft in order to begin utilizing V16.  The ANSI 5010 required new fields in the PINS area.  Also, many providers contracted inconsistently with insurance carries such as contracting as a Group with Medicare and an Individual with BCBS.  V16 allows for the flexibility to bill with varying contracts.

In conclusion, with ALL updates of Medisoft, read the "What's New" section first.  In V16, it tells you to update the Practice, Provider and Claim form used prior to creating or sending claims.  About a year ago, I created a video showing how to update these.  I was going to post it to You Tube, but never did.  If anyone is interested, please let me know and I will get it done.

Best.
Bonnie J. Flom
Billing Buddies - Ph: 763-546-2455